AZELEAS offers a separate warranty for 14K and 10K gold jewelry. Gold and gems are by far the biggest cost factor in 14K/10K gold jewelry compared to labor for costume jewelry. The only feasible guarantee we can offer for 14K/10K gold jewelry is to guarantee that it's exactly as described. Money will be refunded if the 14K/10K gold jewelry is returned in perfect resalable condition, exactly as received and unused, within 10 days of receipt. There is no restocking fee when 14K/10k gold jewelry is returned under the conditions of the guarantee. Note: All AZELEAS and Mixer Enterprises jewelry and watches come with guarantees and warrantees.

Get jeweler's cement. If a stone falls out of a jewelry setting, a dab of cement will save you and AZELEAS Gifts a lot of time and money. A chipped ceramic or porcelain item can be made to look like new by cementing the piece back. AZELEAS Gifts has determined that 80% of damaged returns can be restored and sold as new or as slight seconds with minor work! Offering a slightly defective product at a reduced price brings a satisfied customer who got a bargain.

No. All 14K gold jewelry is covered by the 14K gold warranty regardless of cost.

Any watch purchased more than 45 days previously which has not been worn, must be accompanied by the service fee and the Guarantee Certificate which is included with each watch. Send to: Mixer Enterprises AZELEAS Gifts P.O. Box Springfield, MO 65803. Attn: Customer Satisfaction

Yes. Any defective watch purchased from AZELEAS Gifts that shows signs of wear will be repaired free of charge, providing it was purchased within the previous 45 days. Proof of date and purchase (your invoice) must be included, as well as a note saying the watch is defective, with a brief explanation if necessary. Send to: Mixer Enterprises AZELEAS Gifts 2306 N. Booneville Springfield, MO 65803. Attn: Customer Satisfaction

Any watch received in a defective condition that doesn't show signs of wear, which is returned to AZELEAS within 45 days of purchase date in its original display box, can be returned to Evelyns Gifts for credit or replacement. A Return Authorization Form must be used as no merchandise can be returned to AZELEAS without prior consent from AZELEAS Gifts.

UPS, Parcel Post, and trucking firms will not accept any responsibility for hardships caused by lost shipments. We regret that we cannot assist you in this manner. We suggest you place and pay for a duplicate order. When the carrier validates your claim, we will credit your account or send a refund check at your request.

Please notify AZELEAS Gifts immediately so we can close our files without continuing unnecessary expenses for Evelyns Gifts and the carrier.

Please contact Customer Support.

You can view an estimate of shipping costs by viewing your cart.However, final shipping costs will be displayed on the Invoice you see before confirming your order.